Medical secretary or assistant
Does secretarial work using medical terms and knowledge of hospital, clinic, or lab procedures, like scheduling, billing patients, and keeping charts.
Will AI replace medical secretary or assistant jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: Medium. More AI overlap than 64 in 100 jobs. AI helps with some tasks, like paperwork or first drafts. People still do the core of the job. 36% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Answer phones and direct calls to the right staff
- Schedule and confirm patients' tests, surgeries, or medical visits
- Fill out insurance and other claim forms
What stays human
- Keep medical records, technical libraries, and correspondence files
- Receive messages and documents, like lab results, and route them to staff
- Do office tasks like ordering supplies and tracking stock
10-year outlook · USA
Expected change in the number of these jobs by 2035: +4.8%. Typical pay: $45,930 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
Try Medical secretary or assistant for a day
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