Computer network support specialist
Tests, fixes, and maintains computer networks, such as office and cloud networks and servers, so they keep running with few interruptions.
Will AI replace computer network support specialist jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: High. More AI overlap than 88 in 100 jobs. AI can help with many tasks. The job is changing fast, and people who use AI well will lead it. 29% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Record help desk requests and how they were solved
- Set security and access permissions for groups or individuals
- Study and report network security breaks and attempts
What stays human
- Do routine upkeep and standard repairs on network equipment
- Install or repair network cables, including fiber optic cables
- Test repaired items to make sure they work
10-year outlook · USA
Expected change in the number of these jobs by 2035: +1.2%. Typical pay: $76,220 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
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