Fast food or counter worker
Takes orders and serves food and drinks to customers at a counter or steam table, and may take payments or prepare food.
Will AI replace fast food or counter worker jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: Medium. More AI overlap than 57 in 100 jobs. AI helps with some tasks, like paperwork or first drafts. People still do the core of the job. 0% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Take orders and work out bills using cash registers or by hand
- Write customers' orders on tickets and give out stubs when needed
- Plan, make, and deliver meals for people on special diets
What stays human
- Serve customers at places that sell fast, low-cost takeout food
- Take payments and give change
- Check that cash register totals match money taken in and paid out
10-year outlook · USA
Expected change in the number of these jobs by 2035: +5.8%. Typical pay: $31,200 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
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