Waiter or waitress
Takes orders and serves food and drinks to customers at tables in a restaurant.
Will AI replace waiter or waitress jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: High. More AI overlap than 83 in 100 jobs. AI can help with many tasks. The job is changing fast, and people who use AI well will lead it. 0% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Explain how menu dishes are made, including ingredients and cooking methods
- Write down food orders or type them in for the kitchen
- Hand out menus, answer questions, and suggest dishes when asked
What stays human
- Collect payment from customers
- Check IDs to make sure customers are old enough for alcohol
- Check that customers enjoy their meals and fix any problems
10-year outlook · USA
Expected change in the number of these jobs by 2035: +2%. Typical pay: $35,230 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
Try Waiter or waitress for a day
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