Hotel or resort desk clerk
Welcomes hotel guests by checking them in, giving out room keys, passing messages, making reservations, and collecting payment when they leave.
Will AI replace hotel or resort desk clerk jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: High. More AI overlap than 77 in 100 jobs. AI can help with many tasks. The job is changing fast, and people who use AI well will lead it. 17% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Make and confirm reservations
- Answer questions about hotel services and directions, or suggest places to eat
- Send and receive messages by phone or switchboard
What stays human
- Give out room keys and tell bellhops where to go
- Clean lobbies and common areas, like restocking supplies and watering plants
- Put guests' valuables in hotel safes or safe-deposit boxes
10-year outlook · USA
Expected change in the number of these jobs by 2035: +1.8%. Typical pay: $35,070 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
Try Hotel or resort desk clerk for a day
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