Concierge
Helps guests at hotels, apartment buildings, or offices with personal services, like taking messages and arranging transport, business services, or entertainment.
Will AI replace concierge jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: High. More AI overlap than 98 in 100 jobs. AI can help with many tasks. The job is changing fast, and people who use AI well will lead it. 19% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Arrange trips for sightseeing and tours
- Share information about shopping, dining, nightlife, and fun places nearby
- Plan special events, parties, or meetings, which may include booking performers
What stays human
- Pick up and deliver items or run errands for guests
- Receive, store, or deliver luggage and mail
- Book plane or train tickets, rental cars, or shuttles for guests
10-year outlook · USA
Expected change in the number of these jobs by 2035: +2.6%. Typical pay: $38,950 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
Try Concierge for a day
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