Secretary or administrative assistant
Does routine office tasks like writing letters, scheduling appointments, keeping files organized, and giving information to callers.
Will AI replace secretary or administrative assistant jobs?
AI changes jobs more often than it replaces them. How much AI can help with this work: High. More AI overlap than 81 in 100 jobs. AI can help with many tasks. The job is changing fast, and people who use AI well will lead it. 45% of this job’s working time is already spent on tasks people bring to AI at work (Anthropic Economic Index). Based on Microsoft research on real AI use at work, matched to the tasks of each job in O*NET.
What AI already helps with
- Answer phones, give information, take messages, or transfer calls
- Greet visitors and callers and help them or send them onward
- Schedule and confirm appointments for clients, customers, or supervisors
What stays human
- Run office equipment like copiers and fax machines, and arrange repairs
- Order and hand out supplies
- Supervise other office staff and train new staff
10-year outlook · USA
Expected change in the number of these jobs by 2035: -6%. Typical pay: $47,540 a year. US Bureau of Labor Statistics. German figures differ, but the direction is usually similar.
Try Secretary or administrative assistant for a day
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